Lesson Rate: $75 per hour

Accepted Payments: Online by credit or debit card (autopay available). Cash is not accepted.

Check Payment: $10 processing fee per check

Invoice Schedule: Payments are due on the 1st of the month for all regular lessons that month. You will be invoiced approximately 1 week prior to the due date. Overpayments will be credited to the next billing cycle.

Check Payment Processing: $10 per check

Late Payment: $15 if paid more than 3 days late

Home Visit Fee (St. Augustine): $24 flat fee (covers multiple back-to-back lessons at one location). Availability is not guaranteed, and longer drives may incur higher fees. This fee is treated like lesson time for cancellation purposes.

Payments not received by the 4th of the month incur a $15 late fee.

Accounts unpaid by the 7th of the month may result in the termination of lessons.

We may offer one or more free 30-minute trial lessons. Check the website for conditions and availability.

Rescheduling or cancelling a trial lesson results in forfeiting the free trial.

Your first four lessons (including the free trial) are considered a risk-free introductory period.

You may switch teachers during this time if scheduling allows, resetting your 4-lesson intro period.

To withdraw during this period, provide at least 48 hours' notice before your 5th lesson for a full refund of unused regular lessons, excluding makeup lessons and lessons within 48 hours of cancellation. Makeup lessons and credits are forfeited without refund.

Students should bring all required materials, including notebooks and method books.

Lessons are tailored to the student’s age and goals; Regular practice is expected.

Students must be respectful and focused during lessons. Disruptive behaviour may result in termination.

Teachers and/or Luton Music Academy, LLC representatives will inform students/guardians if basic expectations are not being met in regards to good behavior, attendance, practice, and bringing of materials to class. Negligence on the part of the student or guardian may be grounds for termination of lessons.

Students are assigned a recurring weekly lesson time. Timely, regular attendance is expected.

Schedule changes, cancellations and makeups must be made via the Student Portal or by contacting the scheduling coordinator directly.

If you request a new weekly time and none is available, you may remain in your current slot or withdraw (see below). You may be placed on a waiting list.

Frequent absences or lateness may lead to termination of classes.

Lessons cancelled with at least 48 hours' notice receive a makeup credit, good for 8 weeks after the lesson date.

Rescheduled or planned absences are considered cancellations unless you plan to be away for 3 or more weeks and reserve your spot with a deposit (see Holding Your Spot).

Please cancel your lesson if the student or attending family members are sick and contagious. For cancellations due to illness, makeup lessons may be offered at the discretion of the teacher and studio, based on availability.

Makeup credits expire 8 weeks after the original cancelled lesson date.

​​You are responsible for booking your makeup lesson through the Student Portal or by contacting the office.

A no-show or cancelation of a makeup lesson with less than 48 hours’ notice forfeits the makeup credit.

Availability of makeup lessons is not guaranteed. When a suitable makeup time cannot be found, the credit is forfeited.

After the introductory period (first 4 lessons), 31 days' notice is required to withdraw from lessons.

Unused makeup credits are forfeited upon withdrawal.

Missing lessons without notice does not count as a withdrawal and does not remove your financial responsibility. After four no-call/no-shows, lessons will be terminated, the timeslot released, and all missed lessons charged.

To hold your lesson spot during an extended absence, you must:

Provide 31 Days’ Notice: Notify us at least 31 days before your planned absence.

Pay a Non-Refundable Deposit: Equivalent to 4 weeks of lessons.

Absence Length Guidelines:

We will only hold your spot for one medium-term vacation of 3-4 or 3-8 weeks per season:

During the School Year: one vacation of 3-4 weeks (following the  St. John’s County Public School Calendar).

During Summer Break: one vacation of 3-8 weeks (following the  St. John’s County Public School Calendar).

Requirements:

Submit your absence dates in writing, including the last lesson date before your break and the exact date of your return. E.g. “My last lesson will be June 1st before my break. I will be returning for lessons August 5th.”

No Schedule Changes: You cannot extend your absence or change your return date once confirmed. If you leave early or delay your return, we may charge you for cancelling any scheduled classes.

If you decide to extend your break beyond the agreed period (see Absence Length Guidelines), you must re-register as a new student, and your previous timeslot may no longer be available.

Makeup Credits:

Credits may expire during your break, as they are subject to the 8-week expiration policy.

Note: We cannot guarantee the same lesson time or instructor upon your return if your absence exceeds the allowed period.

If the studio cancels a lesson for any reason (e.g. teacher absences, weather events), you will not be charged, and any overpayment will be credited to the next billing cycle.

You may choose to book a makeup lesson at the standard rate.

Lessons may be terminated at any time for reasons including but not limited to teacher illness or repeated student/guardian disruption. We will offer alternatives first when possible and appropriate.

If terminated, all future lessons are cancelled. You will be charged for any past debits on file. You will be issued a refund for lessons more than 48 hours in the future, not including makeup lessons or makeup credits.

Playing instruments, including one's voice, is a highly complex, physical activity. Even the smallest habitual problem with tension, posture or misalignment can over time lead to debilitating performance-related injuries such as tendonitis, carpal tunnel syndrome and focal dystonia, as well as contributing to shoulder and spinal problems.

Touch is used to identify tension, correct alignment, and help students develop their own kinaesthetic awareness. This work is crucial for beginners and essential where players have developed physical habits which require somatic (movement) retraining. It is also important for refining technique in more advanced students.

The purpose of touch is always explained when physical contact is necessary, so that the student is able to engage positively and effectively in learning.

Instructors check before using touch in their instruction, obtaining on-the-spot permission in addition to the general permission granted by acceptance of this Policy.

Physical contact is never used unnecessarily, inappropriately, or without consent.

Luton Music Academy, LLC prioritizes the safety and security of its instructors, students, and their family members. To this end, we hereby notify that Luton Music Academy, LLC reserves the right to conduct audio and video recordings within every lesson room across our premises. These recordings are strictly for the purpose of enhancing safety, monitoring instructional quality, and ensuring the security of all individuals within the academy.

The recorded material will be handled with the utmost confidentiality and will only be accessed by authorized personnel of Luton Music Academy, LLC as necessary. Such access will be for internal use only, except as required by law enforcement or pursuant to a valid court order. 

By agreeing to this policy, students, guardians, and instructors acknowledge and consent to the recording of lessons. This consent is part of our broader efforts to maintain a safe, secure, and supportive learning environment for everyone involved with Luton Music Academy, LLC.

I release, indemnify and hold harmless Luton Music Academy, LLC, its managing member(s), owner(s), directors, managers, employees, contractors and agents (“Luton Music Academy, LLC Parties”) from and against any and all liability, claims, demands and causes of action whatsoever, arising out of or related to any loss, damage, or injury, that may be sustained by the student and/or the undersigned, while in or upon the premises or any premises under the control and supervision of any of the Luton Music Academy, LLC Parties en route to or from any said premises.

Luton Music Academy, LLC reserves the right to amend, modify, add, or remove terms of this agreement at any point. Such amendments will be effective only upon providing reasonable notice to the student and/or their guardian. The nature and implications of such amendments will be communicated in writing to the affected parties. Acceptance of the amended terms must also be in writing, signifying the student and/or guardian's agreement to the changes. Failure to provide written acceptance of the amended terms within the notice period provided may result in termination of this agreement at the discretion of Luton Music Academy, LLC.